Shipping Policy

Last Updated: 1 November 2026

At Spotlifly, we aim to deliver your home-cleaning essentials safely and conveniently across India.

1. Shipping & Delivery

We deliver to serviceable locations across India. Delivery timelines depend on your location, courier availability, and operational conditions.

2. Order Processing

Orders are processed after confirmation. Dispatch may be affected by weekends, public holidays, product availability, or high order volumes.

3. Shipping Charges

Applicable shipping charges, if any, will be displayed during checkout. Free shipping may be available on eligible orders or promotional offers.

4. Order Tracking

Once your order is dispatched, tracking details will be shared when available. You can also check your shipment through our Track Order page.

5. Delivery Delays

Delivery may be delayed due to weather, courier operations, public holidays, or unforeseen circumstances. We will assist you with delivery-related concerns.

6. Damaged or Incorrect Products

If you receive a damaged, leaking, missing, or incorrect product, contact us promptly with your Order ID and supporting evidence.

A clear, continuous unboxing video is required under our claims process, subject to applicable consumer protection laws.

7. Failed Deliveries

Incorrect addresses, customer unavailability, or unsuccessful delivery attempts may result in the shipment being returned to origin (RTO). Applicable refunds or reshipping arrangements will follow our policies and consumer protection laws.

8. Contact Us

For shipping-related assistance:

Email: hello@spotlifly.com

Phone / WhatsApp: +91 82876 67847

Website: www.spotlifly.com

Address: G1424, Rampark Extn, Loni, Ghaziabad, Uttar Pradesh – 201102, India.